Thursday, March 29, 2012

Finding Your First Job After College

Part 3 of 3: Focus on A Successful Transition


CAU’s Career Development Center:
Ensuring Students Succeed in Today’s Job Marketplace

The Career Development Center (formerly CAU’s Career Planning and Placement Center) exists to provide undergraduate and graduate students with leadership and professional development training and career preparedness assistance. The center offers curricular-and co-curricular seminar and workshop experiences. Services such as resume writing, mock interviews, career fairs and networking opportunities are also offered to students.

Ernita Hemmitt, interim dean of students for Clark Atlanta University, has worked extensively with students who seek services and advice from the Career Development Center. Pathways recently talked with Hemmitt about how students can prepare themselves for a successful job search.

Pathways: College students often don’t have a resume for any variety of reasons including what they see as a lack of job experience relevant that is to their degree. However, why is it important for students to always have a resume -- even if the jobs they have held are not internships or related to their major?

Ernita Hemmitt: It is important for students to have an updated copy of their resumes because it is about being prepared for all opportunities because you never know when opportunities will present themselves.  Students should not worry that they may not have experience pertinent to their academic discipline because recruiters understand that a freshman, sophomore or maybe a junior may not have relative experience.

Many employers are looking for talented students who may have work experience that demonstrates they have acquired strong leadership/teamwork abilities, effective work ethics such as time management, strong organizational abilities, demonstrated initiative, multi-tasking skills, analytical abilities, outgoing customer service and oral/written communication skills. 

All of these attributes can be acquired from part-time positions within any industry.  Recruiters are more interested in candidates that are trainable and willing to perform to the best of their ability for the betterment of the organization in which they would work.  The student’s ability to communicate his or her contributions in previous jobs is just as impressive as the student having had a job in their major. 


Pathways: What would you say to students regarding the importance of developing and cultivating a network before they graduate?
Hemmitt: The Career Development Center offers a wealth of opportunities to students to develop their abilities and hone networking skills through annual career fairs, recruiter-sponsored career seminars, recruiter information sessions and classroom presentations, etc.  We do this for students because we deem it a necessity for them to develop a strong network base throughout their matriculation at Clark Atlanta University and during their career. 

We advise students to build a network that consists of peers, institutional administrators, faculty, staff, past and current employers, corporate recruiters, graduate school recruiters, personal acquaintances, etc.  Each of these individuals has contacts that they may be able to make referrals or directly recommend a job seeker to a contact.  It is important that students always establish and maintain a positive rapport with that contact because a networking database can assist in paving the pathways to success.  Remember that every opportunity is a networking opportunity. 

As students collect business cards and contacts, it is important for them to keep all of this information in what is called a “Career Journal,” for quick reference.

We tell students to place that collected business card in a journal and beside it, write down who, when and from where they received the contact. They should jot down any specific details that will help them to remember that person.  Students may also want to send a quick well written email to follow up on the conversation that they had in order to re-establish their interest in the conversation.  Networking is essential in a student’s job market strategy.  

Pathways: What are three of the most common mistakes students make before they begin to search for their first job after college?

Hemmitt: Searching for that first job after college actually begins in students’ freshman year and remains a work-in-progress throughout their matriculation and career.

The first common mistake students make is not planning for their career by conducting a self inventory of their skills and abilities to ensure that the discipline they have chosen is a fit for their personal and academic skill sets.

The second most common mistake that students make is not developing a strategy to implement their plan. We strongly advise students to develop a plan that includes interviewing and securing practical hands-on experiences such as internships, community service or service learning opportunities starting as early as their freshmen year.  

The third most common mistake that we observe students making is waiting until their last semester or even worst, waiting until the last month of their senior year to start the job search process.

We find that when students start the job search process early, they have the opportunity to conduct thorough research of companies, develop the necessary skills needed to successfully manage the interviewing process and be articulate during the interview.

Pathways: What do you see as the most important steps students should take to have better success in searching for the first job after college in the current job market?

Hemmitt: Students should take the time to conduct a self evaluation of their strengths and weaknesses regarding their chosen academic discipline/career path. They should be able to articulate those qualities, write out their plan and work the plan through acquiring non-paid/paid internships, study abroad opportunities and networking. 

We find that students have much better success when they join discipline-related professional organizations, invest in a professional wardrobe, attend Toastmaster’s meetings to develop  communication skills and research the market in which they are pursuing a career path. These steps, we find, give students a real competitive edge when they meet prospective employers.  

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Navigating the Workplace for a Successful Transition from the Classroom to a Career

When college graduates take that all-important leap from the classroom to a promising career, most have been prepared by their professors and degree programs to be successful in their chosen profession. However, it’s what many students don’t learn in the classroom that can wreak havoc on their chances for success in a new job.

Whether it is not knowing that one expected is to stay past the time office day official ends, improper dress or inappropriate chatter and gossip, be assured that not following the rules (written and unwritten) can impact an employee’s reputation and deem that employee as “not a good match for the company” or even as a “bad hire.” Of course, once an employee gets any one of these labels, how long he or she can hang on to the job is questionable.  

Erika Myrthil, a recruiter with Accenture, advises students to bone up on getting to know an organization’s culture and what management expects of employees before the first day of work as a way of increases one’s chances of a successful transition into the work environment. Accenture, a global management consulting, technology services and outsourcing company, offers programs that introduce college sophomores and juniors to the organization before they are hired as a way of socializing students into the culture. Myrthil said internships and programs such are ways that students can increase their success once hired, and decrease the chances of committing faux pas once they are part of the company.

“Our company offers professional mentors and job shadowing to interns,” said Myrthil during a recent job fair at Clark Atlanta University. “This exposure helps them not only to learn Accenture’s culture, but the proper way to enter a professional work environment. I would encourage all college students to get out there and learn to be a new employee that makes the right moves once they are inside the company.”

Tips for Managing the Corporate Culture:

Learn the culture. One of the best moves a newcomer can make is to observe the organizational culture – values, communication practices, written and unwritten norms, policies, procedures – and adapt his or her behaviors to the work environment.

Listen and learn.  Listening to what others say more than talking can make a huge difference in what one learns and how to react in those early days and weeks. There will be time to impress people with suggestions and recommendations for changes but in the first few weeks, priority should be placed on listening and learning.

Be an observer first and a change agent second when one is newcomer.  Just as a newcomer should spend the first few weeks listening and learning, it is also important to be a keen observer and ask intelligent questions.
Choose your associates wisely. Whether it is fair or not, people are judged by the company that they keep. Newcomers should take the time to observe others and make good choices about friends and associates on the job. The people to whom one is connected can influence decision makers.
Be kind. No one likes a person who is unkind, rude, impolite or disagreeable. Not only is being unpopular at work unwise but alienating subordinates, co-workers and superiors can lead to not being deemed as "promotable" or even job loss. Being kind and professional should also extend to people who are part of other departments, suppliers, clients and subordinates.

Avoid office gossip. Refrain from office gossip because it is one of the quickest and surest ways to get into the kind of trouble that can cost one his or her friends, reputation, trust of others and even one’s job. Heads up! There is a distinct difference between helpful information that one hears through the company grapevine and gossip that does not add any value to work life and in some cases, can hurt others.  

Honor commitments and adhere to deadlines. Establishing a reputation for keeping commitments is an excellent way to be deemed a valuable colleague and employee. When deadlines are not adhered to, others are impacted and delivering on an agreed upon deadline will build trust among co-workers. 

Good manners are a must for success. The same good manners that one learned in kindergarten apply in the business world!

Mentors are important. As Myrthil stated, her company places such a premium on the mentor-mentee relationship that it offers a special mentoring program for college sophomores and juniors so that they their chances for success increase once they enter the work environment. If students cannot intern with companies that offer such opportunities, they should identify a professor, family friend or another individual who can provide them professional advice, guidance and help them navigate their career path.  

Following these guidelines can help new professionals navigate the workplace and achieve greater success once they transition from the campus to a career.  

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